Experienced professionals
Certified coders and billing specialists with deep specialty knowledge means fewer errors, faster reimbursement, and less revenue left uncollected.
first-pass acceptance rate
compared to
industry average of 90-95%
coding and claim submission turnaround
compared to
industry average of 3-7 days
A/R > 90 days
compared to
industry average of 15-25%
Certified coders and billing specialists with deep specialty knowledge means fewer errors, faster reimbursement, and less revenue left uncollected.
Battle-tested workflows drive a high first-pass claim rate, meaning less rework, fewer denials, and more revenue collected.
Multi-layer review catches errors before claims are submitted, not after — reducing write-offs, denials, and costly rework.
Eligibility checks, claim scrubbing, and A/R follow-up run automatically through your EHR, so your staff focuses on patients — not paperwork.
| RCM Dashboard | Live view of claims, collections, receivables, and denials with drill-down reports for the details that matter. | |
| Patient Eligibility Checks | Coverage, copays, and deductibles verified automatically before the appointment, preventing denials before they happen. | |
| Credentialing | Providers enrolled with payer networks for in-network claims processing, faster reimbursement and fewer rejections. | |
| Medical Coding | Every claim reviewed against NCCI edits by certified coders — reducing errors, improving compliance, and maximizing collections. | |
| Claim Scrubbing | Demographics, insurance, procedure codes, and modifiers checked against payer-specific guidelines before submission. | |
| Claim Submission | Clean claims submitted electronically and tracked in real time, contributing to our 98% first-pass approval rate. | |
| Payment Posting | Payments posted accurately from EOBs and charge slips keeping your A/R clean and reconciled. | |
| Denial Management | Root causes identified, claims corrected and resubmitted fast — patterns tracked to prevent the same denial recurring. | |
| A/R Follow-up | Outstanding balances chased with insurers and patients alike so less revenue ages out and more gets collected. |
Integrative Medicine
After a failed vendor switch created billing chaos, ICM returned to CharmHealth. A hands-on operational audit and soft reboot restored financial clarity — without disrupting patient care.
>96% clean claims rate
<1% denial rate
60–70% faster reconciliation
They respond quickly and follow up promptly. If a process isn't working, they proactively identify it and ensure updates are made.
Maile Hele, Office Manager, ICM
Emergency Medicine
After serving 76,000 COVID patients, Care on Location faced a billing backlog that third-party billers couldn't solve. CharmHealth's custom automations cleared the crisis and transformed their revenue cycle.
8x increase in net revenue
800% increase in claims processed
70→7 days reduction in A/R days
The RCM team took care of all of that behind the scenes and I mean, I barely had any involvement in managing denials because it was all managed for me.
Dr. John Savage, DO, Founder, Care on Location
The CharmRCM app gives you a real-time view of claims, collections, and A/R, right from the phone.
Talk to our RCM specialists and we'll show you how your current metrics stack up — and where CharmHealth can move the needle. No pitch, no pressure.
No obligation. No commitment. Just clarity on your revenue performance.