TeleHealth - Patient Terms of Service

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SERVICE

"MedicalMine Inc" is the owner of the CharmHealth EHR, CharmPHR and the related CharmTelehealth solution. Your access to the CharmTelehealth Solution (referred as "Service" hence forth) is an add-on feature to your use of the CharmPHR Product (if you are a patient of a provider who subscribes to the CharmHealth EHR product).

This document contains Additional Terms of Service for using the CharmTelehealth Service provided by MedicalMine Inc., to its CharmHealth EHR and CharmPHR application users. PLEASE NOTE: The Service hereunder is subject to, and these Telehealth Terms of Service incorporate, all of the Terms of Service (including, without limitation, all disclaimers of warranties, limitations of liability and indemnification obligations set forth therein) applicable to the CharmPHR for users of that service and the Terms of Service applicable to the CharmPHR for users of that service.

TeleHealth Connection Service Offered

CharmTelehealth is a solution for healthcare providers who wish to access their patients remotely using video/media capabilities available using the internet and their desktop or mobile devices. CharmTelehealth is embedded in the CharmHealth EHR product. The patient logs in through CharmPHR (desktop or mobile) and completes the Telehealth consult online.

Your use of the Service is subject to any fees specified by your provider.

You are advised that this is NOT an Emergency Service

You should be aware that even though you may be in direct, virtual contact with a healthcare provider through the Service, neither MedicalMine nor the Service provides any medical services including, but not limited to, emergency or urgent medical services.

You are advised:

PLEASE USE A PHONE TO CALL 911 OR YOUR HEALTHCARE PROVIDER IF YOU BELIEVE THAT YOU ARE EXPERIENCING A MEDICAL EMERGENCY OR IF YOU ARE EXPERIENCING HEALTH CHANGES THAT ARE WORRISOME TO YOU.

Validating your Location

Patients, each time that they use the Service, will be asked to validate their physical location. Patient must confirm actual location at which patient will be connecting to the Service and communicating with the healthcare provider during the applicable session. Patient warrants that the information provided in that regard is current and accurate.

Delivery of Healthcare

Both the patients and the healthcare providers acknowledge and agree that neither MedicalMine nor the Telehealth Service provided by MedicalMine offers medical advice or health care. The healthcare provider participating in each Telehealth session through the Service is solely responsible for the delivery of any medical advice or care.

Patients should not assume that the healthcare provider participating in a Telehealth session has access to any or all of the information in the CharmPHR -- or that such information is current, accurate or up-to-date. MedicalMine is not responsible for any healthcare provider’s reliance or non-reliance on any information in CharmPHR or CharmHealth EHR.

ALL USERS OF THE SERVICE ACKNOWLEDGE AND AGREE THAT MEDICALMINE IS SOLELY PROVIDING A TECHNOLOGY PLATFORM AND IS NOT PROVIDING MEDICAL ADVICE OR HEALTHCARE SERVICES. MEDICALMINE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED – AND SHALL HAVE NO LIABILITY OR RESPONSIBILITY – IN CONNECTION WITH ANY HEALTHCARE SERVICES, MEDICAL ADVICE, PRESCRIPTIONS OR MEDICATION RECOMMENDATIONS DELIVERED THROUGH THE MEDICALMINE SERVICE.

Modifications

MedicalMine, Inc. may amend these Telehealth Terms of Service at any time by (a) posting a revised Telehealth Terms of Service on the CharmHealth EHR and CharmPHR Website, and/or (b) sending information regarding the amendment to the email address you provide to CharmHealth EHR or CharmPHR, as applicable. You are responsible for regularly reviewing the CharmHealth EHR or CharmPHR websites (as applicable) to obtain timely notice of such amendments. You shall be deemed to have accepted such amendments by continuing to use Service after such amendments have been posted or information regarding such amendments has been sent to you.

END OF TERMS OF SERVICE

If you have any questions regarding these Telehealth Terms of Service, please contact us at legal@medicalmine.com