Integrated TeleHealth provides an unified system for medium to large hospitals for day to day healthcare management tasks incorporating a multi-speciality telemedicine system. Specialized clinical services like Tele-Psychiatry, Tele-Dermatology, Tele-Pathology, Tele-Radiology, Tele-Surgical supervision (remote supervision of junior surgeons live from theatre) and Tele-triage can be performed with the innovative and cutting edge technology thus improving cost efficiency and quality of care.

Implementing the Integrated TeleHeath platform greatly improves the healthcare outcomes, to list a few:

  • Doctors availabilty for outpatient schedule can be extended without needing to be in the hospital. The logistic issues of travelling both for patient and healthcare provider during severe weather, being out of town etc., will not be a barrier to continuity of care.
  • Hospitals can afford to provide longer hours of out-patient cover without a need to occupy hospital space and facilities.
  • Number of patients visiting outpatient units of larger hospitals can be resolved by setting up remote TeleMedicine Filter Clinics in smaller cities/towns to act as a first point of medical triage for non-emergency conditions. Patients at the remote hub can either get treated or have investigations completed prior to travelling to main city hospital.
  • Plays vital role in the common forms of consultations, viz., Preventive, Diagnostic, Therapeutic, Patient Education, Counselling and 2nd opinion.

Guidelines for Tele-Consultation

  • Identify the patient during the call and get the patient's consent, explicit or implied, and maintain the records of consent.
  • Identify yourself to the patient before the start of tele-consultation. This helps in establishing virtual doctor-patient relationship.
  • Allow the patients to share their medical records and test results over the chat to help you with the diagnosis.
  • Evaluate the patient's medical information during the tele-consultation and you may recommend further procedures, in-person consults, etc. as deemed necessary
  • Keep Prescription templates with Indicative list of medicines segregated by List O, A, B and Prohibited List. While medicines can be prescribed from List O & A for tele-consults, List B can be prescribed only for followup consults.
  • For every prescription, ensure to record appropriate diagnosis/provisional diagnosis.
  • Send e-prescriptions directly to the patient or the chemist by SMS, Email or WhatsApp.
  • Maintain records of tele consultations as long as necessary as prescribed by Indian Medical Council Regulations.
Benefits
  • Medical Record Portability

    Enable Portability for travelling patients

    Patients will have portability available for their medical records. They can allow secure access to a local specialist during their physical consultation abroad

  • Medical Case Discussions

    Perform Online Medical Case Discussions

    Complicated caess can be discussed while sharing images/videos without pulling doctors from wards and clinics

  • Video Calling

    Improve Collaboration amongst healthcare staff

    Advanced instant video communication via mobile apps enables healthcare staff to get instant and quick advice from senior collegue by sharing medical images

  • Monitoring Remote Patients

    Remotely monitor patients after hospital discharge

    Patients can discharged early, sparing beds for other waiting patients. Shorter stay in hospital reduces complications related to longer stays such as Sacral area sores, lung infections, wound infections, etc.

Features
  •  Integrated Audio & Video for live consultations
  •  Works even on low-speed connections. On low bandwidth condition, automatically switches to Audio Mode
  •  Support for laptops and tablets as endpoints. No software to install or maintain
  •  Providers can create compliance document and get patient consent before every telehealth session
  •  Ability for providers to communicate through HIPAA complaint messaging
  •  Specialized workflow to accommodate individual clinician preferences
  •  Screen sharing helps patient to share medical records on their desktop/mobile with providers
  •  Multi-User TeleHealth sessions allow more than one patient representative to participate in the video call
  •  Ability for remote specialists and bedside clinicians to collaborate in consultation
  •  TeleHealth Kiosk helps remote centers to engage with patients and initiate telehealth sessions
  •  Supports local recording of TeleHealth sessions, for future reference
telehealth-kiosk
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