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CharmEasyCare - User Guide

Introduction

CharmEasyCare is a secure, HIPAA-compliant Care Coordination platform that helps your Practice manage Patient consultations with ease. Integrated with CharmHealth EHR, CharmEasyCare supports Scheduled and On-Demand virtual consultations, allowing Providers to deliver timely care based on Patient needs.

Key features

  • CharmEasyCare can be easily integrated with your Practice's website, offering Patients a smooth and user-friendly appointment booking experience.
  • Providers and Front Office staff can efficiently manage both scheduled and on-demand consultations.
  • Providers configured for CharmEasyCare are displayed on the Practice's website, making them available for online appointment booking.
  • CharmEasyCare boosts Provider visibility by ensuring that when Patients search for a Provider by name online, the Provider’s profile appears at the top of search results.
  • Practices can customize the search filters to help Patients find the right Provider based on specialty, visit type, location, and more.
  • Display detailed Provider profiles on the Practice website, such as educational qualifications, experience, languages spoken, insurances accepted, and more, to increase Provider visibility for Patients.
  • Patients can request on-demand consultations directly from the Practice’s website.
  • Staff at remote care centers, such as Skilled Nursing Facilities and Rehabilitation Canters, can use the CharmEasyCare On-demand module to get instant virtual consultations with Providers.