Adding a security question helps you gain access to your account in case you forget your password. It also adds an extra layer of protection against password hacking attempts. To add a security question of your choice:
- Click the Security tab on your ChARM Accounts home screen.
- Click the Security Question link.
- Enter your current password, provide the security question and answer of your choice, and click Save.
- From now on, each time you want to change your password, you will need to answer your security question correctly to proceed with the password change.