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A CharmHealth Newsletter

June 2026

One Click, From Chart Note to Claim

CHARMHEALTH'S RCM SERVICE GETS A MAJOR UPGRADE

Managing billing shouldn't take time away from patient care. That's why CharmHealth continues to invest in making Revenue Cycle Management (RCM) more intelligent, automated, and seamless. Our RCM service combines the power of smart technology and a dedicated team of billing experts to help practices accelerate reimbursements and reduce administration burden.

With new workflow automations, built-in eligibility verification, change capture, claim scrubbing, denial management, payment posting, and follow-up workflows, providers can now turn a signed chart note into a submitted claim with a single click.

WHAT THIS MEANS FOR YOUR PRACTICE?

One-click Submission Built to Scale Real-time transparency

One-click Submission

Select completed encounters and send them straight to RCM after signing a chart note

Built to Scale

Fully automated claim generation means high-volume, enterprise practices can grow without a proportional increase in billing overhead

Real-time transparency

A centralized dashboard that gives you live visibility with every write-off decision manually logged

LEARN MORE

Unlock the Power of CharmCopilot

NOW AVAILABLE FOR ALL USERS

Meet your new AI-powered assistant – CharmCopilot is an add-on that helps automate routine tasks, streamline documentation, and simplify everyday workflows so you can spend less time navigating your EHR and more time focusing on patient care. Whether you're summarizing patient information, generating clinical documentation, or completing administrative tasks more efficiently, CharmCopilot is designed to work alongside you every step of the way.

Ready to get started? You can now request CharmCopilot for your account and begin transforming the way you work.

LEARN MORE

CharmHealth in the News

MEDIA SPOTLIGHTS

What Healthcare Leaders Get Wrong about EHR Switching

In this article, Venky Chellappa, PhD, VP of Sales and Business Development at CharmHealth, explains why EHR selection should be treated as a strategic business decision – not just an IT one – and offers practical guidance for a successful EHR migration while maintaining operational continuity.

READ NOW

170 Women in Health IT to Know in 2026

We're proud to share that Pramila Srinivasan, PhD, CEO of CharmHealth, has been named one of Becker's "170 Women in Health IT to Know" for 2026, recognizing her leadership in driving innovation at the point of care. The honor reflects her continued work building CharmHealth from a startup into a leading EHR platform dedicated to making care easier to deliver.

READ NOW

Telemynd's Success Story

BUILDING A BETTER BEHAVIORAL HEALTH EXPERIENCE

Facing a 1000% surge in patient volume, national psychiatry platform Telemynd replaced manual billing with CharmBillerPro inside their CharmHealth EHR. The results: a 96% clean claims rate, denials cut to 4.2%, days in A/R down to 20, and 5x higher staff productivity – all while handling 20x the billing volume without adding headcount.

READ MORE

Vendor Corner

NEW INNOVATIONS ON CHARMHEALTHHUB

Grail adds AI and CRM tools to CharmHealth in under five minutes, bringing more features. Add an ambient AI scribe with notes, patient intake chatbot, AI-powered portal messaging, automated fax and document processing, and workflow automations that save staff time and eliminate after-hours documentation.

CONNECT

Sound Virtual Care's integration with CharmHealth helps make after-hours care faster, more efficient, and more connected to your staff. Using secure, video-enabled technology, Sound Virtual Care can support all your residents, helping you deliver consistent care when it matters most.

CONNECT

Join CharmHealthHub Today!

Looking for a smarter way to reach healthcare organizations actively browsing digital health tools? List your product/service on CharmHealthHub and connect directly with engaged providers and practices.

REGISTER AS A VENDOR

Earn CME Credits on CharmHealthSquare

JOIN THE EXCLUSIVE PROVIDER COMMUNITY

Throughout the year, CharmHealthSquare members are invited to CME-accredited expert-led webinars, clinical updates and specialty-focused discussions covering topics that matter most to today's providers. Expand your knowledge, and gain practical insights from industry experts – all within a community built specifically for healthcare professionals.

JOIN THE COMMUNITY

If you already have eRx/EPCS enabled, you can log in directly using your CharmHealth EHR credentials and start engaging today.

Applications Now Open

2026 CHARMHEALTH INNOVATION CHALLENGE

We're inviting bold, visionary startups to showcase technologies that are transforming the digital health landscape. This is your chance to pitch in front of healthcare providers and industry leaders, gain invaluable exposure, receive mentorship from top investors, and compete for exciting prizes.

The categories are:

  • Mobile Health Apps
  • Hardware Accelerated AI
  • Population Health
  • Healthcare Accessibility
  • Tech Led Innovations
  • Agentic AI

If you're building a solution that can shape the future of healthcare, we want to hear from you.

APPLY NOW

Support Open House

IN-PERSON TRAINING, FIRST FRIDAY OF EVERY MONTH

To make support more accessible to our users, we are opening up our offices on the first Friday of every month so that you can walk in and get the help you need directly from our representatives. The Support Open House is your opportunity to connect with our support team in-person to ask questions, troubleshoot workflows, and get personalized guidance to optimize your CharmHealth experience.

If you're not currently using CharmHealth, you're also invited to join us to explore the platform, see it in action, and learn how it can support your practice.

Sign up below for our next FREE session Friday, July 10 from 10AM-4PM PST.

SIGN UP FOR FREE

Save the Date

EXCLUSIVE CHARMHEALTHSQUARE WEBINAR

CharmHealthSquare is honored to welcome Karen Johnson, PhD, Vice President of Practice Advancement at the American Academy of Family Physicians (AAFP), for an upcoming live session in August 2026.

Registration and session details will be announced soon.

This is a conversation you won't want to miss! Keep an eye on the CharmHealthSquare Bulletin Board for the official announcement and registration.

CONNECT ON LINKEDIN

Weekly Webinars

GROW YOUR PRACTICE WITH CHARMHEALTH

EVERY MONDAY | 10AM-12PM PST

Discover how CharmBillerPro can simplify complex, billing processes and support more efficient, accurate revenue cycles, every Monday.

REGISTER

EVERY TUESDAY | 10AM-12PM PST

Want to build with CharmHealth? Join our Tuesday API sessions to get hands-on guidance for developing powerful, interoperable solutions.

REGISTER

EVERY WEDNESDAY | 10AM-12PM PST

Already billing in CharmHealth? Join our Wednesday sessions to streamline your processes and put workflow automations that work for you.

REGISTER

EVERY THURSDAY | 9AM-11AM PST

Join us on Thursdays to walk through setup and best practices for your CharmHealth-Optum integration.

REGISTER

EVERY FRIDAY | 10AM -12PM PST

New to CharmHealth? Join us on Fridays to go over the step by step process of getting your account ready to use and start practicing.

REGISTER

RESOURCES

Subscribe to our YouTube channel. Our newest video goes over our integration with Surescript's Record Locator and Exchange (RLE).

WATCH NOW
Get Answers Quickly

Got questions? Try searching our Resource Center. Simply type in a question and access all the available information immediately.

Follow us on social media @charmhealth for the latest news and updates!

We're proud to be listed in Business Intelligence Group's 2024 Excellence in Customer Service and GetApp's 2025 Category Leaders in Medical Billing, e-Prescribing, and Telemedicine.

A special thank you to our practices for your reviews and patronage. We are continuously dedicated to enabling quality healthcare for all.

CharmHealth EHR is certified for MU 2015 Edition Cures Update. The Office of the National Coordinator for Health Information (ONC) has mandated the EHRs to adhere to the 2015 Edition Cures Update requirements. This certification enables CharmHealth providers to obtain incentives from federal programs and improve patient outcomes.

Have comments or suggestions on an article? Drop us an email at newsletter@charmhealth.com.
We'd love to hear from you!

CharmHealth, 5912 Stoneridge Mall Road, Pleasanton, CA

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