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A CharmHealth Newsletter

February 2026

Seamless Care Across Settings

CHARMHEALTH INTEGRATES WITH POINTCLICKCARE

CharmHealth now has a bidirectional integration with PointClickCare's platform for long-term post-acute care (LTPAC) facilities. This partnership enables real-time data exchange between outpatient providers and care teams in skilled nursing, rehabilitation, and other LTPAC settings- helping eliminate manual data entry and reduce administrative burdens.

With this integration:

  • Patient demographics, diagnoses, allergies, medications, and insurance details automatically sync between systems
  • Clinician signed chart notes flow back into PointClickCare as progress notes or documents
  • Teams across care settings stay aligned with up-to-date health information, improving coordination, reducing errors, and supporting smoother care transitions

This enhanced interoperability means better continuity of care for patients and more efficient workflows for providers, a win for everyone in the care continuum.

LEARN MORE

Introducing MCP Server

SMARTER WORKFLOWS, MORE TIME FOR CARE

CharmHealth's MCP (Model Context Protocol) Server is a powerful new way to streamline workflows, reduce manual tasks, and unlock greater efficiencies across your practice.Care teams can now securely connect their clinical and operational data to multiple LLMs with ease to reduce time spent on documentation and administrative coordination.

The result? Fewer clicks, less duplication, and more meaningful time with patients. By removing friction from your workflows, MCP empowers providers to focus on what truly matters: delivering high-quality personalized care.

LEARN MORE

We Are Attending ViVE 2026

JOIN US TO SHARE THE SPIRIT OF INNOVATION

We're heading to ViVE in Los Angeles this week! ViVE brings together healthcare leaders, innovators, and change-makers, and we're looking forward to connecting and exchanging ideas on what's next in digital health.

If you are attending, be sure to stop by Booth #2241 and say hello! 
We'll be accepting applications for the CharmHealth Innovation Challenge 2026 at the booth!

JOIN US

Applications Now Open

2026 CHARMHEALTH INNOVATION CHALLENGE

We're inviting bold, visionary startups to showcase technologies that are transforming the digital health landscape. This is your chance to pitch in front of healthcare providers and industry leaders, gain invaluable exposure, receive mentorship from top investors, and compete for exciting prizes.

The categories are:

  • Mobile Health Apps
  • Hardware Accelerated AI
  • Population Health
  • Healthcare Accessibility
  • Tech Led Innovations
  • Agentic AI

If you're building a solution that can shape the future of healthcare, we want to hear from you.

APPLY NOW

Enhancements to eRx

PRICE INCREASE IN 2026

Starting next month, eRx subscription fees will increase to $15/provider/month. This adjustment reflects continued investments in security, compliance, and performance to ensure a reliable and seamless e-prescribing experience, especially for controlled substances.

We remain committed to delivering secure, efficient prescribing tools that support your clinical workflows and help you provide safe, high-quality patient care.

LEARN MORE

New On The Marketplace

MEET OUR VENDORS

IKS Health's Scribe Solutions adapt to all clinical workflows and care settings. Combining advanced AI with human expertise, it ensures accurate, timely, and secure documentation while reducing administrative burden and improving patient care.

CONNECT

iPlum is a secure communication platform built for professionals, who need to stay compliant, mobile, and in control of their client interactions. iPlum gives medical providers, therapists, dental practices, and other healthcare providers the tools they need to communicate with confidence.

CONNECT

Join CharmHealthHub Today

Looking for a smarter way to reach healthcare organizations actively browsing digital health tools? List your product/service on CharmHealthHub and connect directly with engaged providers and practices.

REGISTER AS A VENDOR

CharmHealth in the News

WHY INTEROPERABILITY STILL MATTERS IN 2026

In a recent feature by TechTarget, CharmHealth CEO, Pramila Srinivasan, PhD, shared her perspective on why interoperability challenges continue to impact healthcare in 2026 and what leaders can do about it. She emphasized the importance of open, FHIR-based APIs to reduce integration friction, break down data silos and give practices greater flexibility in adopting third-party tools. As patient care becomes increasingly distributed across systems, interoperability isn't just a technical objective- it's foundational infrastructure for coordinated, efficient, and future-ready healthcare delivery.

READ NOW

Blogs

Agentic AI and the Future of Patient Care: Our Strategy for Intelligent Healthcare

Healthcare is entering a new era powered by agentic AI: intelligent systems that don’t just assist, but reason, plan, and take action. In this article by Jaimon Jose, Senior Director of Engineering at CharmHealth, we explore how open standards like the Model Context Protocol (MCP) are accelerating AI innovation across the healthcare ecosystem.

READ NOW

The Hidden Costs of EHR Switching in 2026 and How CharmHealth Helps You Avoid Them

An EHR transition can unlock new efficiencies and better patient experiences, but only when approached with a organization-wide lens. This guide outlines the key considerations leaders should evaluate before and during migration to make the EHR swtich a catalyst for growth rather than just a system replacement.

READ NOW

What's New

Connect EPCS
Group Messaging Claim Denials

Groups messages facilitate secure, organized message communication between patients and a predefined group of members within the practice. Instead of messaging individual members, patients can contact the right team, such as Billing, Front Office, or Lab Services, ensuring faster and more consistent responses.

Our new Claims Denial feature provides a centralized view to monitor, track, and manage all denied claims from a single location. By offering clearer insights into denial patterns, this feature helps practices streamline denial management, improve visibility, and take timely action to reduce repeated denials.

LEARN MORE

Credentialing in 2026

THE HIDDEN ENGINE OF GROWTH

Medical credentialing has long been viewed as a back-office administrative function. But in today's evolving healthcare landscape, that perspective is outdated. Join us on Wednesday, February 11, 2026 at 12PM PST to explore with Olga Khabinskay how credentialing directly impacts revenue cycles, payer relationships, compliance, scalability, and patient access. As healthcare becomes more decentralized, tech-enabled, and value-driven, credentialing is no longer paperwork- it's operational backbone.

In this webinar, you will:

  • Understand the strategic role of credentialing in revenue protection, payer enrollment, and network participation
  • Recognize hidden financial risks caused by delays, denials, and incomplete enrollment processes
  • Learn how credentialing affects patient access and care delivery timelines
  • Explore how automation and centralized systems can transform credentialing from reactive administration to scalable infrastructure

REGISTER NOW

Support Open House

FIRST FRIDAY OF EVERY MONTH

To make support more accessible to our users, we are opening up our offices on the FIRST FRIDAY of every month so that you can walk in and get the help you need directly from our representatives. The Support Open House is your opportunity to connect with our support team face-to-face ask questions, troubleshoot workflows, and get personalized guidance to optimize your CharmHealth experience. Sign up below for our first session Friday, March 6 from 10AM-4PM PST.

SIGN UP FOR FREE

Weekly Webinars

GROW YOUR PRACTICE WITH CHARMHEALTH

EVERY MONDAY| 10AM- 12PM PST

Join us on Mondays to learn how CharmBillerPro can help medical billing professionals simplify their processes and improve revenue.

REGISTER

EVERY TUESDAY| 10AM- 12PM PST

Join us on Tuesdays to receive guided assistance on CharmHealth's API program and learn how you can build robust seamless integrations.

REGISTER

EVERY WEDNESDAY | 10AM-12PM PST

Join us on Wednesdays to dive into billing with CharmHealth and automating your workflows.

REGISTER

EVERY THURSDAY | 9AM-11AM PST

Join us on Thursdays to set up and get started with your CharmHealth-Optum integration.

REGISTER

EVERY FRIDAY | 10AM -12PM PST

New to CharmHealth? Join us on Fridays to go over the step by step process of getting your account ready to use and start practicing.

REGISTER

RESOURCES

Subscribe to our YouTube channel. Our newest video goes over our integration with Surescript's Record Locator and Exchange (RLE).

WATCH NOW
Get Answers Quickly

Got questions? Try searching our Resource Center. Simply type in a question and access all the available information immediately.

Follow us on social media @charmhealth for the latest news and updates!

We are proud to be listed in Business Intelligence Group's 2024 Excellence in Customer Service, GetApp's 2025 Category Leaders in Medical Billing, e-Prescribing, and Telemedicine, Software Advice's 2026 Front Runners in Medical Billing, Electronic Medical Records, and Medical Practice Management, and Capterra's 2026 Shortlist for Medical Billing and Electronic Medical Records.

A special thank you to our practices for your reviews and patronage. We are continuously dedicated to enabling quality healthcare for all.

CharmHealth EHR is certified for MU 2015 Edition Cures Update. The Office of the National Coordinator for Health Information (ONC) has mandated the EHRs to adhere to the 2015 Edition Cures Update requirements. This certification enables CharmHealth providers to obtain incentives from federal programs and improve patient outcomes.

Have comments or suggestions on an article? Drop us an email at newsletter@charmhealth.com.
We'd love to hear from you!

CharmHealth, 5912 Stoneridge Mall Road, Pleasanton, CA