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ACI Transition

Use Secure Electronic Messaging

For at least one patient seen by the MIPS eligible clinician during the performance period, a secure message was sent using the electronic messaging function of certified electronic health record technology (CEHRT) to the patient (or the patient-authorized representative), or in response to a secure message sent by the patient (or the patient authorized representative), during the performance period.

Denominator: The number of unique patients seen by the MIPS eligible clinician during the performance period.

Numerator: The number of patients in the denominator for whom a secure electronic message is sent to the patient (or patient-authorized representative), or in response to a secure message sent by the patient (or patient-authorized representative), during the performance period.

ChARM EHR Workflow:

Providers should send secure messages to patient or patient representatives to satisfy this measure.

  1. From Messages section, send a new message to patients having PHR accounts.
  2. Or, reply to the messages you received from patients.