Resource Center

Modified Stage 2

Use Secure Electronic Messaging

For more than 5 percent of unique patients seen by the EP during the EHR reporting period, a secure message was sent using the electronic messaging function of CEHRT to the patient (or the patient-authorized representative), or in response to a secure message sent by the patient (or the patient-authorized representative) during the EHR reporting period.

Denominator: Number of unique patients seen by the EP during the EHR reporting period.

Numerator: The number of patients in the denominator for whom a secure electronic message is sent to the patient (or patient-authorized representative), or in response to a secure message sent by the patient (or patient-authorized representative).

ChARM EHR Workflow:

Providers should send secure messages to patient or patient representatives to satisfy this measure.

  1. From Messages section, send a new message to patients having PHR accounts.
  2. Or, reply to the messages you received from patients.