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A CharmHealth Newsletter

March 2025

Chart Smarter. Not Harder.

MEET CHARM AI SCRIBE

Meet Charm AI Scribe, our innovative AI tool designed to transform the way providers document patient encounters. By leveraging AI technology, Charm AI Scribe streamlines medical charting, reduces manual effort, and saves valuable time.

Features of Charm AI Scribe include:
1 .Generating specialty-specific Chart Notes
2. Multi-language support in transcribing
3. Patient context for personalized Chart Notes
4. Flexible formatting for the Chart Note
5. Support for reviewing a patient's medical records

With Charm AI Scribe, you can eliminate the burden of tedious documentation, allowing you to enhance patient interaction and concentrate on providing exceptional care, as our tool efficiently manages the paperwork for you.

Enable Charm AI Scribe by March 31, 2025 to receive your first month FREE. Charm AI Scribe can be enabled from the Add-Ons page of your CharmHealth EHR account.

LEARN MORE

CharmHealth Innovation Challenge 2025

THINK BIG. BUILD BOLD. TRANSFORM HEALTHCARE.

Are you ready to revolutionize digital health? The CharmHealth Innovation Challenge is your chance to showcase groundbreaking ideas, gain industry recognition, and make a real impact on healthcare innovation.

Why Participate?

  • Win exciting prizes- Cash rewards, marketing benefits and more!
  • Pitch to industry leaders- Get in front of top decision-makers & investors.
  • Accelerate your idea- Gain funding and go-to-market opportunities.

How to Participate:
1. Submit your innovative solution, based on the focus areas listed below.
2. Participate in a poster session and pitch to industry leaders and peers.
3. Gain the opportunity to present in front of a prestigious panel.

Do you have what it takes to lead the future of healthcare? Apply now!

2025 Focus Areas

APPLY NOW

Putting Patients First

HOW ONE DOCTOR REVOLUTIONIZED ONCOLOGY CARE

When no hospital would hire her, Dr. Shyamali Singhal didn’t wait for permission—she built a $240 million oncology center from scratch with just a 6-page business plan and an unstoppable commitment to patient care.

In this episode, we uncover:

  • The 6-page pitch that unlocked $10M in funding
  • How she forced institutions to change—by doing it herself
  • The hidden patient struggles no one talks about (but she solved)

Dr. Singhal proves that real innovation doesn't always need a startup- sometimes, it just needs a leader willing to roll up their sleeves.

Dr. Shyamali Singh, MD is the Founding Medical Director at El Camino Health of the award-winning Cancer Program which has grown over the last 16 years from 1000 to over 3000 new patients per year. In addition, she is the Chief Medical Officer of ApricityHealth, a digital health company that provides 24/7 remote symptom management coverage to support patients with their complex care needs.

LISTEN NOW

WHAT'S NEW

Connect Connect
Enhancements to Billing Enhancements to Phone Calls

Our new billing enhancements allow practices to send receipts to patients automatically and track inventory activities with ease. These enhancements eliminate the need for manual effort for providers.

Our new enhancements to Phone Calls are designed to improve communication efficiency and provide practices with greater flexibility in managing patient phone calls.

LEARN MORE

Vendor Corner

MyDiabetesTutor provides the education and support that patients need for managing their diabetes but have been lacking in their care journey. Their programs provide significant and measurable benefits for patients, providers, payers, and all other stakeholders in the diabetes healthcare landscape. Their programs include virtual diabetes education, nutritional counseling and support, remote device support, and remote patient monitoring.

CONNECT WITH THEM

Save the date for this exclusive webinar on Wednesday, March 19, 2025 at 12PM PST to learn how you can integrate MyDiabetesTutor into your practice and provide your patients with essential tools for managing their condition effectively. Discover how their program has helped patients lower A1C, stabilize blood sugar, improve sleep, and reduce complications- all while being covered by most insurance providers.

REGISTER NOW

Partner Webinar

IMPROVE YOUR RCM WORKFLOW WITH KLAIM

Missed our webinar with Klaim? Watch the recording now and learn how to transform your healthcare operations and accelerate payments.

Klaim is offering a special promotion for CharmHealth users, by waiving their consultation fees until March 20, 2025. Take advantage of this promotion by emailing ahmad@klaim.com

WATCH NOW

Weekly Webinars

GROW YOUR PRACTICE WITH CHARMHEALTH

EVERY MONDAY| 10AM- 12PM PST

Join us on Mondays to learn how CharmBillerPro can help medical billing professionals simplify their processes and improve revenue.

REGISTER

EVERY TUESDAY| 10AM- 12PM PST

Join us on Tuesdays to receive guided assistance on CharmHealth's API program and learn how you can build robust seamless integrations.

REGISTER

EVERY WEDNESDAY | 10AM-12PM PST

Join us on Wednesdays to dive into billing with CharmHealth and automating your workflows.

REGISTER

EVERY THURSDAY | 9AM-11AM PST

Join us on Thursdays to set up and get started with your CharmHealth-Optum integration.

REGISTER

EVERY FRIDAY | 10AM -12PM PST

New to CharmHealth? Join us on Fridays to go over the step by step process of getting your account ready to use and start practicing.

REGISTER

Success Stories

JOURNEYS THAT INSPIRE

Every satisfied customer has a success story. Watch this playlist for real customer stories and learn why we're constantly rated high among providers nationwide.

WATCH NOW

RESOURCES

Watch this tutorial on Charm AI Scribe, our innovative add-on feature designed to transform the way providers document patient encounters.

WATCH NOW
Get Answers Quickly

Got questions? Try searching our Resource Center. Simply type in a question and access all the available information immediately.

We are proud to be listed in Business Intelligence Group's 2024 Excellence in Customer Service, GetApp's 2024 Category Leaders in Telemedicine, Medical Billing and Patient Management, Software Advice's 2024 Front Runners in Telemedicine, Medical Billing, and Medical Practice Management, and Capterra's 2024 Shortlist for Telemedicine, Medical Scheduling, Patient Management, and Medical Practice Management.

A special thank you to our practices for your reviews and patronage. We are continuously dedicated to enabling quality healthcare for all.

CharmHealth EHR is certified for MU 2015 Edition Cures Update. The Office of the National Coordinator for Health Information (ONC) has mandated the EHRs to adhere to the 2015 Edition Cures Update requirements. This certification enables CharmHealth providers to obtain incentives from federal programs and improve patient outcomes.

Have comments or suggestions on an article? Drop us an email. We'd love to hear from you!

MedicalMine Inc. | 855-571-5557 | newsletter@charmhealth.com | www.charmhealth.com