A ChARM Health Newsletter

March 2020

This newsletter features a compilation of
COVID-19 resources, ChARM's software updates and Telehealth information


Dear Healthcare Hero,

Yesterday, I was moved when my sister-in law, a doctor of internal medicine, shared a photograph of herself-- armored with protective equipment, ready to do an oral swab on a highly sick patient exhibiting COVID-19 symptoms. As a healthcare worker, you may be exposed to risks daily. Faced with difficult decisions, we at ChARM Health appreciate your care, unwavering commitment and courage. Your efforts to keep America safe are very much appreciated.


Get Started with Telehealth in 12 hours or less

COVID 19 Resources

We are expediting the process of getting started with Telehealth. Our team is working overtime to make sure that once you have enabled Telehealth, you can get started in less than 12 hours. ChARM Telehealth is HIPPA Compliant with the first month free.

Enable Telehealth for my account

ChARM Health Software Updates

COVID 19 Updates

ChARM Health has made several changes to the software to help clinicians during the COVID-19 outbreak. It includes a comprehensive ready-to-use COVID-19 Screening Questionnaire , a new Diagnostic Code Template (based on the CDC Interim Guidelines for COVID-19) and an Updated Lab Order Compendium.

Read more about these resources and how to import them to your account.


COVID-19 Coding Guidelines

COVID 19 Billing Quidlines

Centers for Disease Control and Prevention (CDC) has published interim guidance on coding to help the providers prepare for and respond to the community spread of novel coronavirus disease-2019 (COVID-19).

Find Diagnosis and ICD 10 Codes here...


More Useful Links



ChARM Health is committed to helping ensure its healthcare clients will be covered by the latest guidelines from the CDC . In the latest week, we have made several updates to the ChARM Health software. "By launching these CDC recommended resources at their finger-tips," says CEO Pramila Srinivasan in a press release today , "we hope that we can mitigate the difficulties faced by healthcare providers at this time of emergency." We wish you the best as you manage care over the next several months.