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A CharmHealth Newsletter

October 2025

Charmalot 2025

A WEEKEND OF INNOVATION AND INSPIRATION

What an unforgettable weekend Charmalot 2025 was! Hosted on the scenic Berkeley Marina, this event brought together clinicians, innovators, and healthcare leaders for three days filled with learning, connection, and inspiration. From Dr. Justin Norden's keynote on the state of Generative AI in healthcare to hands-on sessions exploring CharmHealthSquare, CharmEnterprise, and our newest initiative, CharmLabs, the energy was electric. Attendees engaged in deep discussions on billing innovations, AI advancements, and the future of coordinated care, topped off by a fireside chat with Mohan Iyer and a thrilling Innovation Challenge that showcased visionary startups.

Thank you to everyone who joined us in making Charmalot 2025 such a resounding success! We look forward to continuing this celebration of technology and care, united through innovation and community, year after year.

Recordings will be made available to view Charmalot presentations on-demand. Keep an eye out for more details.

CharmHealth Innovation Challenge 2025

MEET THE TRAILBLAZERS

The 2025 CharmHealth Innovation Challenge saw visionary companies take the stage to showcase how they're transforming healthcare through agentic AI and next-generation digital health solutions. This event brought together some of the most groundbreaking innovations in the industry, from intelligent care coordination to AI-driven clinical insights, highlighting the future of what's possible in health-tech. These forward-thinking startups are poised to reshape the healthcare landscape, and we're proud to support their journey through the CharmHealth ecosystem.

1st Place:

Sanna Gaspard, PhD

Rubitection

2st Place:

Voice Health

3st Place:

Payal Bhandari, MD

Thymos Health

Honorable Mention:

Matthew Weiner, MD

Pound of Cure Weight Loss

Honorable Mention:

Tal Avziz

Vibrant

Honorable Mention:

Lynn Rapsilber, DNP, ANP-BC, FAANP

NNPEN

Join us at Dreamforce 2025

BUILDING CONNECTIONS THAT ELEVATE CARE

We’re thrilled to be part of Dreamforce 2025 in San Francisco as Salesforce explores how trusted AI and real-time data can unlock next-gen customer experiences.

Our CEO, Pramila Srinivasan, will take the stage at the Women in Technology Breakfast 2025 hosted by Minlopro at The Conservatory at One Sansome in San Francisco on at 8AM on October 15. She’s looking forward to joining fellow women leaders in tech for meaningful conversations, networking, and inspiration as part of Dreamforce’s lineup.

LEARN MORE

Pitch, Win Cash Awards, Integrate

EXPLORING HEALTHCARE INNOVATION AT SF TECH WEEK

RSVP

CharmHealth is hosting an Innovation Showcase at the SF Tech Week this year. Developers and entrepreneurs are welcome to join us on Saturday, October 11 at 4PM, to share their boldest ideas in mobile health, hardware accelerated AI, agentic AI, population health, and healthcare accessibility. We are always excited to see what's brewing in the health I.T. space and are looking foward to celebrating innovation, awarding top ideas with cash prizes, and inviting participants to the CharmHealth ecosystem.

Our CEO, Pramila Srinivasan, PhD, will be joining the brightest minds in autism care in this high-impact roundtable, Technology Investments in Autism, hosted by Sirica Therapeutics at the SF Tech Week. Through thought-provoking presentations and panel discussions, they'll unpack the latest breakthroughs in autism therapy and technology. We’re excited to share our mission of empowering care through innovation.

RSVP

Meet us at BHT 2025

DRIVING CHANGE IN BEHAVIORAL HEALTH WITH TECHNOLOGY

We’re excited to be attending Behavioral Health Tech 2025 in San Diego from November 11–13. You can find us at Booth 325. Come by to exchange ideas and best practices around leveraging tech in behavioral health, talking through interoperability challenges, outcomes measurement, and strategies for adoption in care systems. We’d love to connect and spark new collaborations in this space.

Vendor Corner

Charta Health reviews every chart before it goes out. No extra work — just cleaner, safer claims.

  • Stay compliant: 100% pre-bill coverage
  • Capture more revenue: +11% average increase
  • Operate efficiently: Cut review time for a 6:1 ROI

No messy add-ons, no manual lifts:

chartahealth.com

Unlocking the Secrets to Microsoft’s Health Startup Success

WHAT SETS TOP HEALTH TECH FOUNDERS APART?

Sally Ann Frank, Global Lead for Health & Life Sciences at Microsoft for Startups and author of The Startup Protocol, shares the repeatable moves that define billion-dollar companies. With 25 years of experience mentoring founders behind AI diagnostics and AR rehab tools, Sally reveals how Microsoft selects startups, the hidden traits of winning founders, and actionable strategies like the “proxy customer” method for validating ideas.

This episode goes over:

  • How Microsoft picks startups for its health tech accelerator
  • Hidden traits of successful health tech founders
  • The "proxy customer" strategy for validating ideas and other actionable tips you can start implementing today

LISTEN NOW

What's New

Connect EPCS
Enhancements to Invoices Enhancements to Charm AI Scribe

Our new series on enhancements to Invoices is designed to simplify your invoicing process and improve your billing workflow.

Enhancements include:

  1. Bulk Invoice Generation for Encounters
  2. Option to Bulk Edit Invoices
  3. Improved Add and Edit Invoice Interface

Our new enhancements to Charm AI Scribe support real-time transcriptions for Video and Phone Call consultations where headsets are used during the session.

Note: This functionality is only supported when Video or Phone Call consultations are initiated in the Google Chrome Browser.

LEARN MORE

Weekly Webinars

GROW YOUR PRACTICE WITH CHARMHEALTH

EVERY MONDAY| 10AM- 12PM PST

Join us on Mondays to learn how CharmBillerPro can help medical billing professionals simplify their processes and improve revenue.

REGISTER

EVERY TUESDAY| 10AM- 12PM PST

Join us on Tuesdays to receive guided assistance on CharmHealth's API program and learn how you can build robust seamless integrations.

REGISTER

EVERY WEDNESDAY | 10AM-12PM PST

Join us on Wednesdays to dive into billing with CharmHealth and automating your workflows.

REGISTER

EVERY THURSDAY | 9AM-11AM PST

Join us on Thursdays to set up and get started with your CharmHealth-Optum integration.

REGISTER

EVERY FRIDAY | 10AM -12PM PST

New to CharmHealth? Join us on Fridays to go over the step by step process of getting your account ready to use and start practicing.

REGISTER

RESOURCES

Watch this tutorial video to learn how to use the CharmHealth x VitaminLab integration from your EHR account to create personalized supplements for your practice.

WATCH NOW
Get Answers Quickly

Got questions? Try searching our Resource Center. Simply type in a question and access all the available information immediately.

We are proud to be listed in Business Intelligence Group's 2024 Excellence in Customer Service, GetApp's 2024 Category Leaders in Telemedicine, Medical Billing and Patient Management, Software Advice's 2024 Front Runners in Telemedicine, Medical Billing, and Medical Practice Management, and Capterra's 2024 Shortlist for Telemedicine, Medical Scheduling, Patient Management, and Medical Practice Management.

A special thank you to our practices for your reviews and patronage. We are continuously dedicated to enabling quality healthcare for all.

CharmHealth EHR is certified for MU 2015 Edition Cures Update. The Office of the National Coordinator for Health Information (ONC) has mandated the EHRs to adhere to the 2015 Edition Cures Update requirements. This certification enables CharmHealth providers to obtain incentives from federal programs and improve patient outcomes.

Have comments or suggestions on an article? Drop us an email. We'd love to hear from you!

MedicalMine Inc. | 855-571-5557 | newsletter@charmhealth.com | www.charmhealth.com