Patient satisfaction is crucial for better clinical outcomes and patient retention. By creating a patient satisfaction survey, you can measure patients' satisfaction and get their feedback on the treatment offered. As a first step, you have to 'Create Feedback Form' from the 'Settings > Questionnaire' section.
Once you have created a feedback form, you have to assign it to Providers/Visit Types from 'Settings > Questionnaire > Preferences' section.
Either you can have one feedback form for all the Providers and Visit Types or have different forms for each.
The feedback form assigned to the Provider/Visit Type is automatically sent to patients once the encounter is signed. We support sending the form by Email and SMS. You can configure the required sending option(s) from 'Settings > Questionnaire > Preferences' section.