TeleHealth
ChARM EHR supports assisted TeleHealth sessions for providing cost-effective, quality healthcare to rural areas
You can set up your own facilities in rural areas and consult the patients remotely using ChARM TeleHealth platform. Your staffs at the remote facility can assist the patients in connecting with you
Practice Administrator of the account can enable this feature from Settings > ChARM TeleHealth > Preferences section
Once the 'Assisted TeleHealth Session' option is enabled from settings, you can book for remote facility teleconsultations. To do this, choose the 'TeleHealth Mode' as 'Remote Facility' while booking an appointment
TeleHealth Web Kiosk is used by the staffs at the remote facility to initiate the video session with a provider
Practice Administrator can create a TeleHealth Kiosk account from Settings > Facility > Kiosk Setup section
Enter the kiosk account username and password. Select the remote facility in which the kiosk account will be used and choose the 'Video Consult' option as 'Required'
Then share the kiosk account credentials with the staffs working in the remote facility
Staffs can log in to the Web Kiosk using the browser from the ChARM EHR login page (URL below)
https://ehr.charmtracker.com/loginHome.sas
Once logged in, click on the TeleHealth Check-in section
All the remote facility appointments scheduled for the day are listed under the 'TeleHealth Check-in' section
Once the patient reaches the facility and ready for consultation, the staff clicks on the 'Check-in' button
