Dr. Sunil Aggarwal, M.D., Ph.D., FAAPMR
I have been using ChARM TeleHealth for 5 months. I am really happy with the latest release of ChARM TeleHealth platform. It is encrypted.... It meets the standard... I especially like that I can click on the TeleHealth link directly from my EHR. It is very easy to get into the session. My associates use it on various platforms such as mobile and tablet, without any difficulty.


TeleHealth DashboardTeleHealth Mobile Dashboard

Improve Access to Care

Connect with patients anytime and anywhere

Decrease Wait Times

Eliminate unnecessary patient visits. Transportation, parking, and wait times are eliminated

Boost Practice Revenue

Reduce overhead expenses, paperwork, and make personalised care more efficient. Increase patient volume


TeleHealth Workflow


  •  Integrated Audio & Video for live consultations
  •  Support for laptops and tablets as endpoints. No software to install or maintain
  •  Ability for providers to communicate through HIPAA complaint messaging
  •  Specialized workflow to accommodate individual clinician preferences
  •  Providers can create compliance document and get patient consent before every telehealth session
  •  Ability for remote specialists and bedside clinicians to collaborate in consultation
  •  TeleHealth Kiosk helps remote centers to engage with patients and initiate telehealth sessions
  •  Screen sharing helps patient to share medical records on their desktop/mobile with providers
  •  Multi-User TeleHealth sessions allow more than one patient representative to participate in the video call
  •  Supports local recording of TeleHealth sessions, for future reference

Why Choose Us?

  • Acquire New Patients and Improve Patient Care

    Provide online consultations and consult more patients at convenient times to increase your revenue stream and patient satisfaction.

  • Secure and HIPAA Compliant

    Stringent security and privacy practices are followed to protect PHI and privacy along with record retention.

  • Integrated Solution

    An integrated solution that neatly packages EHR, PM, Video charting, Patient portal and Payment processing.

  • Configure your own plans

    Configure your own consultation and payment plans, including packages for cash based or insurance payment.

  • Accept Credit Card Payments

    Credit card based payment is integrated into telemedicine appointment workflow for your patient's convenience.

  • Legal/Compliance Ready Design

    Workflow is customizable to include your compliance documents / questionnaires during registration and prior to each video consult session.

  • Your Own Branding

    Optional custom branded EHR portal, patient portal and a practice branded patient app for your patients, at an affordable cost.

  • Patient Engagement

    Your patient gets to access patient portal and you can continue to communicate with patients through secure messages. Your patient gets to access post consult chart summary, Lab results and Rx in the portal.