Resource Center

Electronic Claims

Supported Clearinghouses

CharmHealth is integrated with two Clearinghouses, viz., 'Optum 360' and 'Change Healthcare (Emdeon)'. Both these Clearinghouses support about 2500 Payers each. This covers most of the Payers that Practices work with. Before choosing your favorite Clearinghouse, check out their supported Payer list and their pricing.

Enrollments for Optum

Practice needs to do ERA enrollment with the Payers to get the ERAs to the Clearinghouse account automatically. A few Payers require enrollment to use Eligibility and for Electronic Claim Submission.

To get the complete list of Payers that needs enrollment, one should check the 'Enrollment' column in the appropriate payer list. When Enrollment is 'TRUE', it denotes that the Payer requires enrollment. Refer to the screenshot from the Optum payer list.

(i) Eligibility Enquiry:

A few Payers that need enrollment to do eligibility checks are:

  • Medicare and Medicaid plans
  • Some commercial payers such as Kaiser Permanente Northern CA and Michigan Blue Cross Blue Shield

Eligibiilty Enquiry for Optum

(ii)Electronic Claim Submission

A few payers that need enrollment for Electronic Claim Submission are:

  • All Medicare and Medicaid plans
  • Majority of Blue Cross/Shield plans
  • Avalon Healthcare Solutions North Carolina
  • Beacon Health Option
  • Health West / CHP

Electronic Claim Submission (LOB - Professional)

Change Healthcare (Emdeon)

Supported Payers List

Real-time Eligibility http://s3-us-west-2.amazonaws.com/media.capario.com/documents/Capario_Real_Time_Payer_List.pdf
Electronic Claim Submission (Professional) and Electronic Remittance Advice (ERA) http://s3-us-west-2.amazonaws.com/media.capario.com/documents/Capario_Claims_and_ERA_Payer_List.pdf

You can access the Payer List home page from the URL given below. https://support.changehealthcare.com/customer-resources/payer-lists/revenue-performance-advisor-payer-list

Enrollment for Change Healthcare (Emdeon)

(i) Eligibility Enquiry:
Eligibiilty Enquiry for Change Healthcare

(ii) Electronic Claim Submission (LOB - Professional)
Electronic Claim Submission (LOB - Professional)

For Any other Clearinghouses

Charm offers an ANSI package for Practices that use any other Clearinghouses besides Optum and Change Healthcare, such as the following.

To enable the above options, Charm requires specific details from the Practice's Clearinghouse for ANSI 837, as given in the table below.

Segment Name Loop/Segment/Element Value (?) Comments
INTERCHANGE_SENDER_ID ISA06  

An alphanumeric value.

The maximum length is 15 characters.

Provided by Clearinghouse.

For example, Practice's TIN

INTERCHANGE_RECEIVER_ID _QUALIFIER ISA07  

Allowed values are, 01, 14, 20, 27, 28, 29, 30, 33, ZZ

Example Value - ZZ

INTERCHANGE_RECEIVER_ID ISA08  

An alphanumeric value.

The maximum length is 15 characters.

Provided by Clearinghouse.

For example, Clearinghouse (or) third-party TIN to whom you will upload the ANSI Claim file.

APPLICATION_SENDER_CODE GS02  

An alphanumeric value.

The maximum length is 15 characters.

Provided by Clearinghouse.

For example, Practice's TIN

APPLICATION_RECEIVER_CODE GS03  

An alphanumeric value.

The maximum length is 15 characters.

Provided by Clearinghouse.

For example, Clearinghouse (or) third-party TIN to whom you will upload the ANSI Claim file

SUBMITTER_NAME Loop 1000A
NM103
NM104
NM105
 

Charm allows either consulting provider of the Claim or Service Facility.

Let us know which has to be sent here.

SUBMITTER_ID Loop 1000A
NM109
 

An alphanumeric value.

The maximum length is 15 characters.

Provided by Clearinghouse.

For example, Practice's TIN

RECEIVER_NAME Loop 1000B
NM103
 

Sixty-character length alphanumeric value.

For example, the Name of the Clearinghouse/
Payer/Third-Party portal to whom the ANSI file will be uploaded.

RECEIVER_ID Loop 1000B
NM109
 

An alphanumeric value.

The maximum length is 15 characters.

Provided by Clearinghouse.

For example, the Clearinghouse (or) third-party TIN to whom you will upload the ANSI claim file.

For more details, contact our dedicated support team at support@charmhealth.com.