Chat Bot assists your patients to book appointments from your website. You can integrate the AI enabled Appointment Bot into your website with customizable questions and answers, which will guide the patients while they book appointments.
Please, contact us at email@example.com. Our integration team will check the details of your practice and provide you the appointment-bot script.
You will have to include our script on your website's home page with the help of your back-end development team. Once configured, our Charm Assist Appointment Bot will be visible in your portal as captured below and ready to book appointments.
The appointment Bot has provisions to 'Book a new appointment', 'Reschedule an appointment', and 'Suggest me a Doctor'.
Booking a new appointment will collect the patient's details like name, gender, and date of birth.
Shows the providers' list available for appointment booking.
On picking the provider and date, lists the available slots.
Picking the slot asks for the reason and confirmation of the appointment.
Proceed with the payment will open up the payment view to intake the card details.
Payment will confirm the appointment with the selected provider on the chosen date and time.
Our 'Suggest me a Doctor' feature in the appointment bot asks a sequence of symptom-related questions. At the end of Q & As, it helps in booking an appointment with the specialized doctor in your clinic. A sample flow is given for better understanding. This workflow can be customized specifically to your account.
Asking a sequence of questions helps in booking an appointment with the appropriate doctor.
Charm Assist Appointment Bot has a default set of Q & As to book an appointment. These questions are sufficient for basic workflows like adding a new patient, finding out an existing patient, listing available providers with their slots, making payments, and booking appointments.
If you would like to make changes to the questions, please share with us the standard questions. Practices should provide their set of Q & As for the 'Suggest me a Doctor' workflow based on the specialty and treatments they offer. Our integration team will configure them specific to your account.