Resource Center

Appointments

Configuring Time Zone

  1. Click on Settings > Calendar > Facility Timings
    Settings
    Facility Timings
  2. Select the facility for which time zone has to be defined
    Facility Timings
  3. Select the appropriate time zone for your facility location
  4. Click on "Save" button to save changes

Configuring Facility Working Hours

  1. Click on Settings > Calendar > Facility Timings
  2. Select the facility for which working days and hours has to be defined
    Facility Timings
  3. Assign start time and end time for each working day and mark non working day(s) too
  4. Click on "Save" button to save changes

Configuring Provider Working Hours

  1. Click on Settings > Calendar > Provider Timings
    Provider Timings
  2. Select the facility and the provider for whom working hours has to be defined
    Provider Timings
  3. Assign start and end time for a Provide. If the provider is working in more than one shift then click on "+" sign and assign more than one shift to the provider and click on "x" to delete additional shift(s)
  4. Click on "Save" button to save changes

Online Appointment

  1. Click on Settings > Calendar > Online Appointments
    Online Appointments
  2. Configure the time slots to be shown to patients and appointment duration
  3. You can also configure whether appointments need approval or not. You can choose one of the below three options
    1. Approval required for ALL patients (new & old) – Choose this option if approval is required for both new and existing patients. Appointment requests from patients are listed under Calendar > ‘Appointment Requests’ that you can approve or deny
    2. Approval required for New patients Only - Choose this option if approval is required only for new patients. Existing patients can book appointments without your approval
    3. Approval NOT required - If this option is selected appointments will be confirmed automatically for both existing and new patients. For new patients, a patient record will be added before scheduling the appointment
  4. If you would like to receive email notification for appointment requests, choose the notification email option and select the members to be notified
    Online Appointments

Vacation Reply

Provider can compose and save an automated vacation reply

  1. Click on Settings > Message > Vacation Reply
    Vacation Reply
  2. Click on the check box to enable vacation reply
    Vacation Reply
  3. Enter the required details
    Vacation Reply
  4. Click on "Update" button to save vacation reply