Resource Center

FAQ

Labs

 

How do I receive labcorp results into ChARM EHR?
Inform your LabCorp representative about your decision to go with ChARM EHR, and ask them to contact us. LabCorp will initiate the process to interface your lab results to ChARM EHR.

How to group LabCorp results?
From 'Labs > Lab Results', we can view the LabCorp results grouped together. You can even take a print of the grouped results.

How to re-assign the reviewer of Lab results?
In 'Labs > Lab Results',

  • Select a particular lab result
  • Change the reviewer
  • Click on “Save”.

How to add new labs, tests and parameters?
In 'Labs > Customize Labs', new labs, tests and parameters can be added and customized.

How does lab interface integration work with ChARM EHR and its advantages?
Lab interfaces will help you in sending orders electronically to labs from your ChARM EHR account and to receive results electronically from labs into your account. With ChARM EHR you can connect to multiple labs electronically. Interfacing allows ChARM EHR clients to safely share information across operations.

If you have an in-house lab, the specimen can be drawn in your facility and order can be placed directly to Lab Information System. Orders can also be placed directly with the Patient Service Centre from where the Patient can get their tests performed.

What are the labs currently established the interface with ChARM EHR?
ChARM supports Bidirectional and Unidirectional interfaces with labs. In Bidirectional, Orders can be placed electronically and results will be received electronically. Unidirectional allows only to receive results electronically from labs into your ChARM EHR accounts.

We are having bidirectional Lab Interface established with the following labs.

  • Quest Diagnostics Lab
  • LabCorp
  • True Health Diagnostics
  • Interpath Lab
  • Vibrant America
  • Boston Heart Diagnostics
  • Singulex Inc
  • Spencer Hospital lab
  • Mercy Diagnostics
  • Legacy Lab
  • Clinical Labs of Hawaii

Similarly, unidirectional (result only) interface established with these labs.

  • HealthBridge
  • LabPro
  • North Memorial Laboratory
  • Health Lab
  • BioReference Lab
  • Cleveland Heart Lab
  • Clinical Pathology Laboratories
  • ACL
  • Access Medical Labs

What is the procedure involved in integrating your labs with your ChARM EHR account?
To enable the lab interface with your labs, please contact your local lab representative to initiate the integration process. Generally, labs will be starting the project and assign a Project Manager. Project Manager will be sending the activation request to lab-integration@medicalmine.com. On receiving an activation request from the lab, our lab-integration team will start work on to complete the integration process for your ChARM EHR account. Please ask your local lab representative to initiate the project and to share our email id, lab-integration@medicalmine.com to their project team for further communication.

For Quest Interface, you can also initiate the integration process through this link https://www.getmyinterface.com/request.cgi

You need to fill in the vendor details as mentioned below.

Vendor Name: MedicalMine Inc.
Vendor Contact: Venky Chellappa
Vendor Phone Number: 224-523-3793

How does 'Search & Add' help you to add lab orders faster?
Click ‘Search & Add’ in Lab Orders section > Select Lab name > Enter three letters or the test code of the tests you are looking for in Test field > Matched tests will be auto-suggested > Select your test
Add Lab Order

The selected test will get added to the lab orders list. Tests can be marked as favorites from 'Settings > Labs > Customize labs' section. Favorites tests will be listed top in the auto-suggested list.

Where can I capture specimen collection details in lab order?
'Specimen Details' link is available in the new lab order view as well as an action item in the lab order list view against a lab order. Specimen collection date configured here will also get printed on the lab order requisition copy.
Specimen Details Option

Can the diagnosis descriptions be printed along with the code in the lab requisition copy?
Yes, it is possible. Go to 'Settings > Labs > Preferences' > Choose 'Yes' for 'Display diagnoses with description in Lab Requisition copy'. After selecting Yes, diagnosis description too gets printed in the lab order requisition copy along with diagnosis codes.
Lab Preferences

Can a signed lab result be reverted?
Practice-Admin can revert the Signed lab result status to 'Unsigned' from 'Lab Results' section using 'Unsign' action item.
Unsign Lab Order

How do I mark a lab order expired?
Lab Orders can be marked as expired from Lab Orders section using 'Mark as Expired' action item against the lab order. This option will not be available for the orders sent electronically.
Mark Lab as Expired

How do I print/have my client account Id on the lab requisition copy?
Your client account id with a lab can be configured from the 'Settings -> Customize Labs' section using 'Update Account Id' option. You can configure account id for each of your labs. Client Id will be printed in your lab requisition copy on printing the associated lab's lab order from 'Lab Orders' section.
Update Lab Account Id