Resource Center

Patient Portal - User Guide

Appointments

Book Appointments

Save your queue waiting time or time spent in hanging on the phone to get an appointment at a medical facility. Appointments can be booked from two places,
Request Appointment Options

Option 1:

If your provider has enabled online appointment booking, you can view the available slots.

  1. Choose a convenient time by clicking on the slot
  2. Enter Reason for Appointment
  3. Click on ‘Schedule’.

Request Appointment

Option 2:

If your provider has not enabled online appointment booking, available slots view will not be shown. Instead Appointment Request form will be shown.

  1. Enter your date/time preference
  2. Reason for appointment
  3. Click on ‘Request’

On submitting the form, appointment request mail will be sent to your provider for confirmation. The appointment requests are also listed in patient portal under ‘Requested Appointments‘ section. Once your provider confirms the appointment, you will get a confirmation email.

View Appointments

The list of appointments can be viewed from the 'Appointments' section.
Appointment List

Filter by Appointment Type

Use the filters available to view your appointments by its type, viz., Upcoming Appointments, Denied Appointments, Past Appointments, etc.
Filter by Appointment Type

Filter by Calendar

Dates with your confirmed appointments are shown with a green dot in the calendar. Clicking on that date will show the appointment details.
Filter by Calendar