Resource Center

Patient Portal - User Guide

Patient Portal Registration

You can register a patient portal account by accepting the invitation email sent by your practice.

Patientportal Registration

Note :

If you have not received the invitation email,

  1. Check the SPAM folder.
  2. Contact your practice and check if your practice has enabled PHR account for you or not.
  3. In case you have missed the email, ask your practice to resend the invitation, after cross-verifying your email address.

Once you have the invitation email, follow the steps below to register your account.

Step 1:

  1. Click on the invitation link.
  2. Enter patient’s date of birth.

DOB verification is done to confirm that you are authorized to access this patient’s medical records.

Patient Portal Account Activation

Note:

Make sure that you enter DOB in the format mentioned in the form. For example, if your DOB is June 20, 1990, enter ‘06/20/1990’ (for mm/dd/yyyy format)

If you get date of birth mismatch error, there is a possibility that an incorrect Date of Birth is entered by your practice. Contact your practice for correcting it.

Step 2:

Next, choose your preferred username (Login ID) and password.

Username and Password are case sensitive. Hence make sure that you enter them in proper case.

Enter the text that you see in the image and click on ‘Submit’.

Patient Portal Account Activation

Note:

If the username that you have entered is already in use, you will be asked to enter a different name.

Please remember the username and password. In case, if you forgot the password, use the ‘Forgot Password’ link on https://charmphr.com/ to reset your password.