Resource Center

Patient Portal - User Guide

Invoices and Receipts

You can view or download paid and unpaid bills under the 'Billing' section.

Make an Online Payment

If the Practice has enabled the online payment feature, you can use the following steps to make your payments:

  1. Select a particular invoice or click the 'Pay all dues' option.
    Billing Section
    The 'Pay All Dues' option is available to patients if a practice uses a single merchant account with payment gateway. However, when a practice uses multiple merchant accounts, the 'Pay all dues' option will not be available. In that case, patients can use the 'Make Payment' option available on each invoice.
  2. Click on the 'Make Payment' button.
  3. Enable the 'Charge Card on File' checkbox if you have a card. If not, fill in your card details.
  4. If your Practice allows partial payments, you have the option to edit the payable amount displayed on the pop-up screen. Otherwise, full payment is required.
  5. Click on the 'Make Payment' button.
    Payment

Once the payment is through, you can view or download the receipts under the 'Receipts' tab. This tab displays payments made at the Facility and payments made using Charm PHR.

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