Patient Portal - User Guide
On choosing the practice, you will land in “Dashboard” view of the patient portal, which will have the following sections
Top Menu has four actions
Practice Details
On clicking the "Practice Details" icon, you will be shown the following page, which will show the facility details, provider details and other useful information about the practice.
Settings
Allows you to disable/enable the available sections based on your view preferences. Based on this selection, the sections shown in the left hand side menu will get changed. Sections that are used to communicate with the practice cannot be hidden/disabled.
Lock Screen
Lock Screen allows you to lock the screen when you are away from your work. You can provide your password to unlock and continue using it.
Patient & Practice Switch
Main Menu is divided into two sections, viz.,
The section that is currently selected is highlighted in Orange color and besides each item, the number of unread entries will be shown.
Quick Menu has action links that are frequently used for practice communication. This can be invoked irrespective of the current section you are in.
Send Message to Providers
Patient portal enables you to securely communicate with your provider. You can quickly compose a message to your provider using the "Send" option.
Request Appointment
Use this quick menu to schedule an appointment with your provider. The appointment request page lists all the providers in your practice. Choose the provider with whom you would like to schedule an appontment. Fill the date and time and click the 'Request' button.
Timeline is a new way of presenting your practice interactions based on the timeframe in which events occurred. It gives you a historical snapshot of all your practice interactions in one single convenient location.
Details View
