Patient Portal - User Guide
Patients can access the encrypted two-way messaging feature if the Practice has enabled it.
Message can be sent from two places
When you click the 'Send Message' or 'Compose' the compose dialog will be shown as below.
Message will be delivered to the respective practice member and copy of the Sent message will be available in 'Sent' folder
When your provider sends a message,
Click on the message to view the details.
Message Details from Timeline
Message Details from Message Section
Reply /Reply All/Forward
You can Reply or Reply All or Forward the message received using the icons shown below.