Change Password

If you remember your old password,

1. Sign in to your PHR account
2. Select your profile picture or username in the PHR dashboard.
3. Click on the 'Manage Accounts' button
4. Select the 'Change Password' tab
   
5. Enter your old and new passwords.
6. Click on the 'Update' button.

If you do not remember your old password,

1. Visit this link https://accounts.charmtracker.com
2. Click on the 'Forgot Password' option
3. Enter your PHR account's mail address (CAPTCHA, if any).
4. Click on the 'Next' button
   
5. Select the 'Continue to Reset Password' option
6. You will receive the OTP via mail. (Enter your mail ID once again, if required)
7. Enter the two-factor authentication OTP if enabled.
8. Enter the new password and click on the 'Change Password' button.

Note:

1. Check the SPAM folder if have not received password reset email.
2. Password is case sensitive. Hence make sure that you enter the password in proper case.
3. For your reference, account username is mentioned in the password reset email.