Resource Center


Configure Pay-to Address

Pay-to Address is used to specify a different address from the Billing Provider address. When Provider wants to receive the Check and/or EOBs at a different address other than the Billing Provider address, Pay-to Address can be used. Pay to Address is used only if the Electronic Claim Submission option is enabled for your Practice. To configure Pay-to Address, follow the steps given below.

  1. Go to the 'Billing- Claims > Pay to Address' section.
    Pay-to Address
  2. Click the '+ Pay to Address' button.
    Add Pay-to Address Option
  3. Choose whether the Pay-to Address is an Individual or Organization address. Enter the required details and click the 'Add' button.
    Add Pay-to Address
  4. To edit the Pay-to Address, click the 'More Options' (...) icon against the address you need to edit and select the 'Edit' option.
    Edit Pay-to Address Option
  5. On editing the details, click the 'Update' button.
    Edit Pay-to Address
  6. You can choose whether you need the same 'Pay-to Address' for all Facilities or a different Pay-to Address for each Facility under the 'Billing-Claims > Claim Settings' section. If a different Pay-to Address is chosen for each Facility, when generating a claim, the respective Pay-to Address of the Facility gets selected by default.
    Choose Pay-to Address
    Choose Pay-to Address
  7. While generating the Claims, the default Pay-to Address gets selected for all the Claims. If you need to change the Pay-to Address for a particular Claim, edit the Claim and choose the required Pay-to Address from the drop-down menu.
    Choose Pay-to Address
  8. To delete a Pay-to Address, click the 'More Options' (...) icon against the address and select the 'Delete' option.